Toyota Service FAQs

  Welcome to Andy Mohr Toyota. Here you can find the most frequently asked service questions. If you cannot find an answer, please contact our team today.

Q: Can I get service on my Toyota 4Runner here?
     A: Yes, we will service your Toyota 4Runner here at Andy Mohr Toyota. We all service all other makes and models.
   
     Q: Can I get my oil changed here?
     A: Yes, you can get your oil changed here. Schedule an appointment online or come in as a walk in.
   
     Q: Do you have a collision center? 
     A: We do not have a collision center in Avon, IN but we do have 4 collision center locations in Plainfield, Indianapolis, Fishers, and Bloomington.
    
   Q: What is ToyotaCare?
     A: ToyotaCare is a no cost maintenance plan with 24-hour roadside assistance. The ToyotaCare plan covers normal factory scheduled maintenance for 2 years or 25,000 miles, whichever comes first. 24-hour roadside assistance is also included for 2 years and unlimited miles.
   
     Q: Do you service brakes here?
     A: Yes, we offer brake services here - brake pad replacement, brake repairs, and brake inspections.
   
     Q: Can I get OEM parts here?
     A: Yes, here at Andy Mohr Toyota we only offer original equipment manufacturer (OEM) parts.
    
   Q: Why is my car leaking oil?
    A: Common causes of oil leaks include degraded engine gaskets, leaks from the oil pan, or improper or worn-out seals. An oil leak also can be caused by a loose or missing oil pan drain plug or deteriorated valve cover gaskets. Schedule your service appointment with Andy Mohr Collision Center today and let our team take a look for you!
   
    Q: How often should I change my brake fluid?
    A: A good rule to follow is to have your mechanic check your brakes and brake fluid during every oil change. They'll be able to give you the best feedback on how your brakes are working and if they need new fluid. Most drivers find they need to change their brake fluid every four to five years. Schedule your service appointment with the team at Andy Mohr Honda today!
   
    Q: How often should I rotate my tires?
    A: Your tires are some of the most important parts of your vehicle, so it’s crucial to give them proper care over the course of their life. It’s generally a good idea to get tire rotations every 6,000 to 8,000 miles. However, you should always consult your owner's manual to learn the most accurate interval for your specific vehicle.
    
   Q: Can I get service on a non-Toyota vehicle here?
    A: Yes, we service all makes and models here at Andy Mohr Toyota. Contact our service team today!
  
   Q: Do you offer service and parts financing here?
    A: Yes, we offer a service now, pay-over-time here at Andy Mohr Toyota.
  
   Q: Why do my brakes squeak?
    A: If the brake pad friction surface wears down enough, you'll eventually hear a squealing noise because the pads (or what's left of them) and rotor are making metal-on-metal contact. Another cause of noise may be warped rotors, meaning the pads cannot evenly make contact with the rotor surface during braking. Either way, schedule an appointment with the team at Andy Mohr Ford to get your brakes fixed today!
 
  Q: How to read tire sizes?
   A: There is a code along your tire's sidewall. That code marks your tire size and class. There you’ll find a 3-digit number that shows you the tire width. The diameter of your tire will be located after the construction code, which is a letter that tells you how the tire is built.
  
   Q: How do you check transmission fluid?
   A: If you drive automatic, it’s just as easy as checking your engine oil. Just pull out the dipstick, wipe it down, reinsert it and pull it out again. It should have a clear pink color to it, a sweet smell and come up to somewhere between the minimum and maximum fill lines. It’s important to remember that your engine must be running and warm to get a good reading, which is the opposite of checking motor oil. Checking the fluid with a manual transmission is a bit trickier. You’ll need to raise your car up with a jack, use jack stands to keep it secure and remove the fill plug (it should be sideways, so no transmission fluid will leak out). You can add new fluid until it starts to overflow, as the plug point is also the recommended filling level.
 
  Q: What kind of battery does my car need?
   A: Most standard cars only need a standard flooded battery, vehicles with start-stop technology will likely require an enhanced flooded battery, and vehicles equipped with both start-stop technology and regenerative braking and passive boost will need an absorbed glass mat battery.

  Q: How long do car batteries last?
   A: The manufacturer’s recommendation for the average lifespan of a car battery is three to five years; however, most service technicians stay on the safe side with the three-year mark. If you can’t remember when you replaced the battery last, there may be some corrosion—a whitish or greenish substance that looks a bit like rock salt—around the bolts, or the engine may take longer to ignite than usual; these are both telltale signs.
  
   Q: Why should I get my car serviced with you?
   A: Our full-service menu, state-of-the-art facilities, cutting-edge tools, and knowledgeable staff. We have it all at the Andy Mohr Ford Service Center! Learn more about what makes our operations unique on our website!
  
   Q: Is the service center open on Saturdays?
   A: Yes, our Andy Mohr Ford Service Center is open Saturdays from 8am to 4pm.
 
  Q: How often should a Toyota be serviced?
   A: Toyota recommends that Toyota owners have their vehicle serviced every 6 months or 5,000 miles, whichever comes first.
 
  Q: What does a Toyota 60,000 service include?
   A: During a Toyota 60,000-mile service, the Andy Mohr Toyota team will inspect your vehicle's systems and components. Inspecting the fuel system, lights, cooling system, engine oil and filter change, driveshaft, steering system completely, and efficiently.
 
  Q: How often does Toyota recommend oil changes?
   A: Andy Mohr Toyota recommends having your oil changed every 10,000 miles, but to continue with the 5,000-mile service intervals for fluid top offs, inspections, and tire rotations.

 Q: How do I schedule a service appointment here?
  A: You can schedule an appointment online using our schedule service tool or by contacting our Andy Mohr Toyota service department directly at 317-608-5344.

 Q: How do I reset my maintenance light?
  A: To rest your maintenance light, push and hold the odometer reset button and turn the key into the on position until the light goes out.

 Q: What does it mean when the yellow check engine light comes on in my Toyota?
  A: When the yellow check engine light is constantly on, this means your Toyota has determined something is wrong and needs to be fixed. The best thing to do is to bring your vehicle into our Andy Mohr Toyota service center as soon as possible to prevent any additional issues and get it checked out.

Q: How often should I get my Toyota vehicle served?
 A: Service schedules depends on the Toyota model, year, and driving conditions. Toyota typically recommends routine maintenance every 5,000 miles or every 6 months. Your Toyota owner's manual will provide more specific guidelines for your vehicle.

Q: Can I schedule a service appointment online?
 A: Yes! Schedule service right here today!

Q: What kind of warranty or guarantee do I get on Toyota serviced?
 A: All Toyota vehicles are supported by a 36 month or 36,000 mile limited warranty coverage. This covers all components other than normal wear and maintenance items. For more information, contact our Andy Mohr Toyota service team today!

Q: How often should I get my Toyota vehicle serviced?
 A: Service schedules depend on the Toyota model, year, and driving conditions. Toyota typically recommends routine maintenance every 5,000 miles or every 6 months. Your Toyota owner's manual will provide more specific guidelines for your specific vehicle.

Q: Can I schedule a service appointment online?
 A: Yes! Click here to schedule a service appointment with Andy Mohr Toyota today.

Q: What kind of warranty or guarantee do I get on Toyota serviced?
 A: All Toyota vehicles are supported by a 36 month or 36,000 mile limited warranty coverage. This covers all components other than normal wear and maintenance items. For more information, contact our Andy Mohr Toyota service team today!

Q: How long do Toyota parts last?
 A: Toyota parts typically last 200,000 to 250,000 miles.

Q: How often should I replace my tires?
 A: You should consider replacing your tires every 6 years. Although, tires should be replaced more often depending on tire wear.

Q: How can I tell if my tires need replacing?
 A: Place a penny upside down in between the tire tread as shown. If you can see the top of Lincoln's head, the treads are worn, and tire replacement is needed. A quick and easy way to check your tire wear is with a tread depth gauge. It measures tire tread depth from 0 to 19/32 inches.

Q: How do I contact Toyota roadside assistance in case of a breakdown or emergency?
A: Toyota provides roadside assistance services that can be reached through the contact information provided in your owner's manual or via the Toyota Owner app.

Q: What's the advantage of using genuine Toyota parts for repairs?
A: Genuine Toyota parts are specifically designed for your vehicle and offer quality and compatibility that aftermarket parts may not provide. They are also backed by Toyota's warranty.

Q: Can I receive maintenance reminders from Toyota?
A: Yes, Andy Mohr Toyota offers maintenance reminder services that can send you alerts when it's time for scheduled maintenance or inspections.

Q: How can I check for any ongoing Toyota recalls or service campaigns?
A: You can check for recalls or service campaigns specific to your Toyota vehicle by using the official Toyota recall lookup tool or contacting Andy Mohr Toyota

Q: Are Toyota service technicians certified and trained by the manufacturer?
A: Yes, our Andy Mohr Toyota service technicians are certified and receive training directly from Toyota to ensure they are knowledgeable about the latest technologies and maintenance procedures.

Q: How do I know when my Toyota vehicle needs a brake fluid flush?
A: Brake fluid should be replaced periodically, usually every two to three years. However, consult your owner's manual and seek advice from a certified Toyota technician to determine the right timing for your specific vehicle.